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Re: AREX South America baggage not working
Posted: Wed Nov 03, 2021 1:01 am
by arthur_edge
Hi Ricardo,
I uninstalled all add-ons via their dedicated uninstaller, double checked the community folder clean, and also removed all my payware airport purchased via in-sim marketplace, to ensure no external Livingworld file was present.
I deleted Content.xml file and loaded FS2020.
No luck unfortunately: baggage truck in AREX regions still doesn't work. Now the only thing I can think as a "cause" is that i have just South American/Tropical AREX region, and no previous regions installed.
Is someone else who posted here in the same situation?
I hope you will be able to figure out the problem, if you need any other debug check, let me know.
Re: AREX South America baggage not working
Posted: Wed Nov 03, 2021 11:20 am
by RicardoLVFR
arthur_edge wrote: ↑Wed Nov 03, 2021 1:01 am
Hi Ricardo,
I uninstalled all add-ons via their dedicated uninstaller, double checked the community folder clean, and also removed all my payware airport purchased via in-sim marketplace, to ensure no external Livingworld file was present.
I deleted Content.xml file and loaded FS2020.
No luck unfortunately: baggage truck in AREX regions still doesn't work. Now the only thing I can think as a "cause" is that i have just South American/Tropical AREX region, and no previous regions installed.
Is someone else who posted here in the same situation?
I hope you will be able to figure out the problem, if you need any other debug check, let me know.
Hi email us to test having other regions to see if this is cured that way?
support@latinvfr.com
Re: AREX South America baggage not working
Posted: Wed Nov 03, 2021 8:14 pm
by arthur_edge
Ok, I have emailed you.
Keep in mind I have an Hotmail address, so please check your spam folder also.
Bye!
Re: AREX South America baggage not working
Posted: Thu Nov 04, 2021 11:54 am
by RicardoLVFR
We apologize for the problems, we have just updated AREX South America Tropics to 1.0.1 fixing this issue. Open the contrail app and download the latest version. Our apologies.
Re: AREX South America baggage not working
Posted: Thu Nov 04, 2021 3:55 pm
by arthur_edge
No problem, I can confirm everything works now.
Thank you!
Re: AREX South America baggage not working
Posted: Thu Nov 04, 2021 8:34 pm
by RicardoLVFR
arthur_edge wrote: ↑Thu Nov 04, 2021 3:55 pm
No problem, I can confirm everything works now.
Thank you!
Hello, thanks so much for helping us find out about this. Really appreciate!
Re: AREX South America baggage not working
Posted: Sat Mar 26, 2022 2:04 am
by arthur_edge
Hello again Ricardo,
I purchased some days ago AREX North America, and I noticed the same bug as described in this topic with AREX South America (the baggage truck is stuck in its parking position and doesn't move).
I have the other regions too and they work flawlessy, so I think maybe in the NA region there is the same bug you found in SA following my ticket.
Thank you for checking this out.
PS. My current livery selection is Alaska airlines.