Frustrated Purchase (MS Store)

[themadgamer]

Hello,

I bought this on the Marketplace and did not see that it would not work if bought there. Of course, Microsoft said I need to go to the vendor to request a refund.....How do I get this resolved? I would like the software, so I would like a refund and buy it direct from you. Any thoughts?

Thank you!
TMG

[RicardoLVFR]

Hi, what would not work? email us a proof of your purchase to support@latinvfr.com and we will try to sort it out for you.

[themadgamer]

Maybe I have misread, but it says you are unable to change the logos in MSFS because of the SDK, is that not accurate? I may have misread that, but let me know if it does work as it should. Thanks for the response!

[RicardoLVFR]

Yes, for the MSFS marketplace this is not going to be possible. And in reality we won't have different versions of AREX for the other regions, so moving forward AREX will be released the same as it is on the MSFS marketplace, so airlines will only be possible for the North American region in our shop. Email us the info and we will help you.

[themadgamer]

Emailing you now, thank you!