MSFS Closes after selecting Aircraft

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RicardoLVFR
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Re: MSFS Closes after selecting Aircraft

Post by RicardoLVFR » Sat Apr 27, 2024 4:00 pm

Biggles140 wrote:
Sat Apr 27, 2024 11:28 am
I had it, but I removed it before I installed your A330. This problem is solved now; I followed your suggestion above and deinstalled and installed it again an know it's working. But now I have another problem: it's not able to release the parking brake at a stand/gate. I saw in the forum that all doors must be closed and the service equipement must removed to release the parking brake. Well, I followed that but unfortunately it's still not possible to release it. When I try, there's a light click to off and back to on.

Thanks for your help and Best Regards!

Biggles
There must be something still on the EFB activated that doesn't allow for the parking brake to be turned off. If you still can please show me a screenshot of the EFB in the doors (services) section please.
Ricardo Morillo
Managing Director/Owner

Biggles140
Posts: 4
Joined: Tue Apr 23, 2024 4:55 pm

Re: MSFS Closes after selecting Aircraft

Post by Biggles140 » Mon Apr 29, 2024 1:09 am

Ok will do, thanks!

Biggles140
Posts: 4
Joined: Tue Apr 23, 2024 4:55 pm

Re: MSFS Closes after selecting Aircraft

Post by Biggles140 » Sat May 18, 2024 7:26 pm

Hi there

Due to the mentioned problem above I wrote twice (01.05.2024 and 08.05.2024) a refund request to support@latinvfr.com (see below). Unfortunately I didn't get a response til now so I try it on this way via the forum.

Thanks for your reply and Best Regards!

Biggles


My request to support@latinvfr.com:

Hi there

About two weeks ago I purchased your A330 via the Simmarket. When I wanted to start a flight (after clicking "fly") the game crahed (CTD). I asked via forum for support and after I deinstalled and re-installed it new and it worked for a very short time. The second issue was that it wasn't able to release the parking brake even every door was closed and the service equipement removed (I asked this issue as well in your forum). But now there's once again the problem that the game is crashing when I'd like to start a flight. The product is up to date and I have several additional planes (freeware and payware) and with no others ones I have this issue; so I think it's not because of my system.
So I'd like to ask for a refund. If you want I can send a film as a proof.

Thanks for your understanding and answer!

Best Regards

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