EFB A340-300 Bug

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DerFixell
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Joined: Thu May 09, 2024 10:29 pm

EFB A340-300 Bug

Post by DerFixell » Thu May 09, 2024 10:37 pm

Hello, I just bought the 340 after it was published. I noticed with the EFB that it doesn't respond to the left click of my mouse in the standard way meaning, that i can select the icon with my right klick but it wont switch to said site. What I noticed after tinkering around for a long time is that if you press the mouse wheel and go to the "Toggle Cockpit Freelook", this creates a so-called invisible corsshair with which you can then click on the efb. Funnily enough, I stuck a stickynote in the middle of the screen. This is a temporary solution but I would still like to look for a solution.

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RicardoLVFR
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Re: EFB A340-300 Bug

Post by RicardoLVFR » Thu May 09, 2024 10:49 pm

DerFixell wrote:
Thu May 09, 2024 10:37 pm
Hello, I just bought the 340 after it was published. I noticed with the EFB that it doesn't respond to the left click of my mouse in the standard way meaning, that i can select the icon with my right klick but it wont switch to said site. What I noticed after tinkering around for a long time is that if you press the mouse wheel and go to the "Toggle Cockpit Freelook", this creates a so-called invisible corsshair with which you can then click on the efb. Funnily enough, I stuck a stickynote in the middle of the screen. This is a temporary solution but I would still like to look for a solution.
We will look into this thank you for letting us know.
Ricardo Morillo
Managing Director/Owner

DerFixell
Posts: 3
Joined: Thu May 09, 2024 10:29 pm

Re: EFB A340-300 Bug

Post by DerFixell » Fri May 10, 2024 12:27 am

What I also noticed when you switch the cockpit interaction system from legacy to lock in the general settings under accessibility is that the EFB simply turns white when you move over it with the cursor.

Boeinglover
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Joined: Fri May 10, 2024 2:36 am

Re: EFB A340-300 Bug

Post by Boeinglover » Fri May 10, 2024 2:51 am

I also have the same problem with the EFB
When I place the cursor over the screen it turns white. I reinstalled the plane and still have the same problem

DerFixell
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Joined: Thu May 09, 2024 10:29 pm

Re: EFB A340-300 Bug

Post by DerFixell » Fri May 10, 2024 10:57 am

DerFixell wrote:
Thu May 09, 2024 10:37 pm
Hello, I just bought the 340 after it was published. I noticed with the EFB that it doesn't respond to the left click of my mouse in the standard way meaning, that i can select the icon with my right klick but it wont switch to said site. What I noticed after tinkering around for a long time is that if you press the mouse wheel and go to the "Toggle Cockpit Freelook", this creates a so-called invisible corsshair with which you can then click on the efb. Funnily enough, I stuck a stickynote in the middle of the screen. This is a temporary solution but I would still like to look for a solution.
hi, I have found a solution to the problem. I was about to completely reinstall MSFS, but I decided to clean up my community folder. I read something about a 787heavy mod in another forum. So I decided to delete these and many other unnecessary things from my community folder and that was the solution to the problem. I don't know 100% which mod caused these problems but hey it works for me :D

Tinkieee
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Joined: Fri May 10, 2024 10:59 am

Re: EFB A340-300 Bug

Post by Tinkieee » Fri May 10, 2024 11:03 am

And the most annoying thing is that it will get gray and u can't do anything on it anymore

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RicardoLVFR
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Location: Orlando, FL

Re: EFB A340-300 Bug

Post by RicardoLVFR » Fri May 10, 2024 11:25 am

We will work on our issues, but if another post saying certain modders need to work on our aircraft to fix them, the person who writes that will be banned. This is a warning.

Lets keep it constructive and respectful to our rules.
Ricardo Morillo
Managing Director/Owner

Harold38
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Joined: Fri May 10, 2024 9:07 pm

Re: EFB A340-300 Bug

Post by Harold38 » Fri May 10, 2024 9:26 pm

Delete the 787 heavy mod from your community folder. It worked for me

Tinkieee
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Joined: Fri May 10, 2024 10:59 am

Re: EFB A340-300 Bug

Post by Tinkieee » Sat May 11, 2024 12:53 pm

I don't have the 787 heavy mod in my community folder that's the problem and when I see that lvfr ignores the fact that someone else has the same problem and they did say " I don't have the 787 heavy mod" and they get as reply " please remove the 787 heavy mod" I don't think it's right to do that to the people who pay for your aircrafts and not even fixing a bug that is there for me and others since the a330 release is very annoying and not considered fair to the community

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RicardoLVFR
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Re: EFB A340-300 Bug

Post by RicardoLVFR » Sat May 11, 2024 1:13 pm

Hi, we are examining right now to fix this for the first update. We are not ignoring, we are listening to feedback.
Ricardo Morillo
Managing Director/Owner

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