AREX Vehicle disappears

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AirForce24
Posts: 2
Joined: Fri Jul 30, 2021 9:58 am

AREX Vehicle disappears

Post by AirForce24 » Fri Jul 30, 2021 10:02 am

Hello!

I have the problem that the vehicles disappears when i zoom out...i can only see the vehicles when i zoom in to the plane...

I have AREX Europe


Hope somone can help me :/


Regards

AirForce24

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RicardoLVFR
Site Admin
Posts: 4625
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: AREX Vehicle disappears

Post by RicardoLVFR » Fri Jul 30, 2021 12:07 pm

Are these the marketplace version?

if so, please allow some time for them to be updated by microsoft, we sent them the fixes.

Otherwise if you bought outside the marketplace we have already fixed this.

We apologize on the meantime.
Ricardo Morillo
Managing Director/Owner

AirForce24
Posts: 2
Joined: Fri Jul 30, 2021 9:58 am

Re: AREX Vehicle disappears

Post by AirForce24 » Fri Jul 30, 2021 1:29 pm

Yes i bought it on the marketplace...

how long does it take for the fixes ?

Regards :)

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RicardoLVFR
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Posts: 4625
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: AREX Vehicle disappears

Post by RicardoLVFR » Fri Jul 30, 2021 5:59 pm

AirForce24 wrote:
Fri Jul 30, 2021 1:29 pm
Yes i bought it on the marketplace...

how long does it take for the fixes ?

Regards :)
We are working with Microsoft so they can get these out ASAP. Our apologies in the meantime.
Ricardo Morillo
Managing Director/Owner

pilotaziz001
Posts: 15
Joined: Sun Jul 18, 2021 2:28 am

Re: AREX Vehicle disappears

Post by pilotaziz001 » Sat Jul 31, 2021 7:52 pm

Hi Ricardo, I have bought Arex:Europe, all vehicles are fine except the baggage, the baggage is available but the Guy with the ladder who puts the baggage inside the plane is missing, so the baggage do not work and move, but everything else is fine, plz how can I solve this
Thank you for responding

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RicardoLVFR
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Posts: 4625
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: AREX Vehicle disappears

Post by RicardoLVFR » Sun Aug 01, 2021 1:08 am

Did you update on contrail? please try to run contrail and update there. Or if in the marketplace download the latest version. Let us know. if not send us pictures.
Ricardo Morillo
Managing Director/Owner

pilotaziz001
Posts: 15
Joined: Sun Jul 18, 2021 2:28 am

Re: AREX Vehicle disappears

Post by pilotaziz001 » Sun Aug 01, 2021 7:33 am

RicardoLVFR wrote:
Sun Aug 01, 2021 1:08 am
Did you update on contrail? please try to run contrail and update there. Or if in the marketplace download the latest version. Let us know. if not send us pictures.
i have updated to the latest version from marketplace, I will send you pictures to understand me more

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