Failed AREX Asia purchase Thru MSFS Marketplace

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gpet63
Posts: 1
Joined: Tue Sep 28, 2021 12:27 am

Failed AREX Asia purchase Thru MSFS Marketplace

Post by gpet63 » Tue Sep 28, 2021 12:43 am

I purchased the AREX Asia on 25 September and it failed to download.
The purchase has been charged to me but the option to "buy and download" is greyed out. I've been trying to download every day since purchased to no avail.

Can you assist in rectifying this?
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RicardoLVFR
Site Admin
Posts: 4625
Joined: Thu Sep 20, 2018 12:35 am
Location: Orlando, FL

Re: Failed AREX Asia purchase Thru MSFS Marketplace

Post by RicardoLVFR » Tue Sep 28, 2021 11:49 am

Unfortunately these sort of things are only fixed via microsoft

https://flightsimulator.zendesk.com/hc/ ... -Simulator
Ricardo Morillo
Managing Director/Owner
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