Pilot plus UK airports-AREX Europe problem
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- Posts: 9
- Joined: Tue Apr 20, 2021 2:23 pm
Pilot plus UK airports-AREX Europe problem
Hi there,
I'm a little confused at the moment. Your excellent product shows varied ground traffic at European Airports, but when I start at a UK based airport (MSFS2020 default or 3rd Party) the ground traffic is generic and is the default which has no company markings on any of the vehicles.
I've deleted AREX Europe using the Contrail App and have rebooted and reinstalled but sadly there is no difference.
Any advice or help would be gratefully received.
It works great everywhere else in Europe.
Many Thanks
Terry
2.5 miles SE of EGKK
I'm a little confused at the moment. Your excellent product shows varied ground traffic at European Airports, but when I start at a UK based airport (MSFS2020 default or 3rd Party) the ground traffic is generic and is the default which has no company markings on any of the vehicles.
I've deleted AREX Europe using the Contrail App and have rebooted and reinstalled but sadly there is no difference.
Any advice or help would be gratefully received.
It works great everywhere else in Europe.
Many Thanks
Terry
2.5 miles SE of EGKK
- RicardoLVFR
- Site Admin
- Posts: 4625
- Joined: Thu Sep 20, 2018 12:35 am
- Location: Orlando, FL
Re: AREX Europe - Default ground traffic in UK only
Hi, very strange. Can you post some pictures and state which airport is it please?
Ricardo Morillo
Managing Director/Owner
Managing Director/Owner
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- Posts: 9
- Joined: Tue Apr 20, 2021 2:23 pm
Re: AREX Europe - Default ground traffic in UK only
Hi Ricardo,
Thank you so much for your prompt response. I've attached three screenshots. My first one was too big data size wise.
I hope this helps.
Many Thanks
Terry
2.5 miles SE EGKK
Thank you so much for your prompt response. I've attached three screenshots. My first one was too big data size wise.
I hope this helps.
Many Thanks
Terry
2.5 miles SE EGKK
- Attachments
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- EGKK default ground vehicles 2.jpg (82.08 KiB) Viewed 2872 times
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- EGCC default ground vehicles 2.jpg (113.13 KiB) Viewed 2872 times
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- EGCC default ground vehicles 1.jpg (218.42 KiB) Viewed 2872 times
- RicardoLVFR
- Site Admin
- Posts: 4625
- Joined: Thu Sep 20, 2018 12:35 am
- Location: Orlando, FL
Re: AREX Europe - Default ground traffic in UK only
Hi, can you show me a picture of vehicles in France or Germany please?
Ricardo Morillo
Managing Director/Owner
Managing Director/Owner
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- Posts: 9
- Joined: Tue Apr 20, 2021 2:23 pm
Re: AREX Europe - Default ground traffic in UK only
Hi Ricardo,
France and Germany were perfect.
I emptied out my community folder and just left EGCC and EGKK third party airports, the Flybywire A32NX and your product.
It now works so there is clearly something that was in my community folder that caused the problem. I'll now try and find out exactly what it was and will let you know in case anyone else has a similar issue.
Many Thanks for your prompt reply and support, its really appreciated.
Terry
2.5miles SE of EGKK
France and Germany were perfect.
I emptied out my community folder and just left EGCC and EGKK third party airports, the Flybywire A32NX and your product.
It now works so there is clearly something that was in my community folder that caused the problem. I'll now try and find out exactly what it was and will let you know in case anyone else has a similar issue.
Many Thanks for your prompt reply and support, its really appreciated.
Terry
2.5miles SE of EGKK
- Attachments
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- EGKK LVFR Fixed.jpg (202.09 KiB) Viewed 2869 times
- RicardoLVFR
- Site Admin
- Posts: 4625
- Joined: Thu Sep 20, 2018 12:35 am
- Location: Orlando, FL
Re: AREX Europe - Default ground traffic in UK only
Great to hear it works, let us know what might have caused, since I fear others may encounter the same problem.Quaere Verum wrote: ↑Tue Apr 20, 2021 3:22 pmHi Ricardo,
France and Germany were perfect.
I emptied out my community folder and just left EGCC and EGKK third party airports, the Flybywire A32NX and your product.
It now works so there is clearly something that was in my community folder that caused the problem. I'll now try and find out exactly what it was and will let you know in case anyone else has a similar issue.
Many Thanks for your prompt reply and support, its really appreciated.
Terry
2.5miles SE of EGKK
Ricardo Morillo
Managing Director/Owner
Managing Director/Owner
-
- Posts: 9
- Joined: Tue Apr 20, 2021 2:23 pm
Re: AREX Europe - Default ground traffic in UK only
Hi Ricardo,
I've tracked down to airport sceneries by PilotPlus (EGTK - London Oxford and EGMC - London Southend) that replace your excellent ground vehicle models with the MSFS2020 default versions.
I took me a few hours to track this down but it's these two scenery folders that introduce the problem.
I'll reach out to them to let them know.
Again thanks for your help Ricardo it's appreciated.
Cheers
Terry
2.5 Miles SE of EGKK
I've tracked down to airport sceneries by PilotPlus (EGTK - London Oxford and EGMC - London Southend) that replace your excellent ground vehicle models with the MSFS2020 default versions.
I took me a few hours to track this down but it's these two scenery folders that introduce the problem.
I'll reach out to them to let them know.
Again thanks for your help Ricardo it's appreciated.
Cheers
Terry
2.5 Miles SE of EGKK
- RicardoLVFR
- Site Admin
- Posts: 4625
- Joined: Thu Sep 20, 2018 12:35 am
- Location: Orlando, FL
Re: AREX Europe - Default ground traffic in UK only
Thank you for that, its very strange that a airport/scenery package does this, so we will test and see. thanks!
Ricardo Morillo
Managing Director/Owner
Managing Director/Owner
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- Posts: 9
- Joined: Tue Apr 20, 2021 2:23 pm
Re: AREX Europe - Default ground traffic in UK only
Hi Ricardo,
I've raised a ticket with PilotPlus (Ticket Ref: Z3L-B8X-P3RE).
I'll let you know how I get on.
Cheers
Terry
2.5 miles SE EGKK
I've raised a ticket with PilotPlus (Ticket Ref: Z3L-B8X-P3RE).
I'll let you know how I get on.
Cheers
Terry
2.5 miles SE EGKK
- RicardoLVFR
- Site Admin
- Posts: 4625
- Joined: Thu Sep 20, 2018 12:35 am
- Location: Orlando, FL
Re: AREX Europe - Default ground traffic in UK only
I can confirm tested with the mentioned EGTK addon airport, and everything looks good. So don't know what can be at play in your system.
We purchased EGTK on the MS marketplace.
We purchased EGTK on the MS marketplace.
Ricardo Morillo
Managing Director/Owner
Managing Director/Owner